Acceptable Usage Policy

The purpose of these Policies is to inform the consumer about the specifications and limitation of EIFH GLOBALBIZ's shared hosting solutions.

It is very important to introduce these Policies since shared hosting implies that customers will be shared physical ressources with each other and EIFH GLOBALBIZ wants to provide the best web hosting service experience.

Please note that EIFH GLOBALBIZ will be the only one to deem if you respect or not the following terms and conditions.

Disk Space

The storage capacity provided with the hosting plan you have purchased is defined as disk space. It is used in order place content such as your web page (pictures, video, sounds...), databases, email accounts and backups.

In order to use this space, you have to respect the following conditions :

Disk space usage

You may only store your website's content. It is forbidden to use it for personal or unrelated pieces of data that are not part of your website.

If EIFH GLOBALBIZ detects you are using the disk space for that purpose, EIFH GLOBALBIZ can end the web hosting contract, and refund 90% of the amount you have paid in advance.

High Reliability and Backup Systems

In some cases, EIFH GLOBALBIZ could host your website on a server that does not include all features that are otherwise included (zero downtime architecture, backups). It could happen if:

The amount of disk space you use increases at a fast pace.

The storage may not contain a large amount of files bigger than 100MB.

The majority of your content may not reside in ZIP or RAR archives occupying more than 5% of your disk space.

If you are found to be violating the above conditions, EIFH GLOBALBIZ's support staff will notify you about the feature modifications of your web hosting plan.

System Resources

The most important limitation of a shared web hosting service is the resources allocation. System resources are mainly CPU RAM, which are used by softwares and your websites.

EIFH GLOBALBIZ limits its web hosting customers to a 2% system resource usage. It is a maximum of 2% of the total system resources that can be used by a single customer. That applies to all clients hosted on the same server. Furthermore, it is strictly forbidden to make your account resources available (whether for free or pay) to the general public.

If your account uses too much system resources, EIFH GLOBALBIZ's support staff will notify you.

In this situation, you have 2 solutions. You can fix the situation by using less system resources or you can migrate to a Another Host. In some cases, where the use of resources would reduce the availability of services to other customers, your site could be temporarily moved to an independent server for a period of up to 48 hours so you can fix the situation.

These rules are in place to avoid any abuse of service (bandwidth, disk space and system resources) in order to assure your entire satisfaction using the amazing EIFH GLOBALBIZ web hosting offers.

Additional Questions

For additional questions, please contact our team using our Contact Form.